A fantastic experience overall without even an inkling of a complaint. I wanted to change out the pickups in my Epiphone Flyjng V but wasn't sure which Planet Tone pickups I should use for my applications (I play lots of shows and record in the studio often). When I emailed Jose with my questions, he suggested we have a phone conversation, which we did the very next day. Once we talked about my needs and his ideas on what would work best, I placed an order immediately.
I've played three shows with these pickups and I couldn't be happier.